Contact
Pick the address that fits your question, so it lands with the right person. We answer within two working days. Billing, refunds and complaints are always answered by a person.
Members
The quickest way: the Support page in the app. Your question and our answer stay together as one conversation.
Open support in the appSupport and billing
Questions about the trial, your plan, a payment or signing in.
Privacy
A copy of your data, a correction, or having it deleted. See the privacy policy for your rights.
Partners, press and business
The partner programme, interviews and anything else business-related.
Cancel, get a refund or withdraw
Cancel
On the Subscription page in the app, in two clicks. You keep access until the end of the period you paid for. How cancelling works
Ask for a refund
Write to info@macrosetup.com or use Support in the app. When we refund
Withdraw
Within 14 days of choosing a plan, with the withdrawal button on the Subscription page or the model withdrawal form.
What we cannot help with
Questions about your own trades, positions or account size. MacroSetup is general research, the same for everyone, and does not give personal advice.
Social media
We post research on these accounts and no others. Messages there get the same answer as here, so no advice on your own trades.
Company
MacroSetup
Registered in the Netherlands, Chamber of Commerce (KvK) 96961023
Company details